Recent Posts

Why sewer cleanup process is so important so trust SERVPRO

6/26/2022 (Permalink)

A sewer backup calls for thorough cleaning and disinfection. Sewage overflow and Category Three black water contain bacteria and other microbes that may pose a heightened risk of infection or mold growth. Follow these four steps or hire a damage mitigation service to complete the sewer cleanup process.

1. Remove Water and Solids

A homeowner or cleanup service should use equipment such as a mop or wet vac to remove liquid and solids. Take this step as soon as possible after a backup occurs. Keep in mind that the problem will recur until the clog in the drain line is cleared.

2. Tear Out Porous Contents and Materials

Porous materials such as drywall or contents such as carpet cannot be completely cleaned after exposure to Category Three black water. It is possible to do a preliminary disinfection of the area prior to tearing out these materials and contents. Homeowners should wait for the affected area to dry before proceeding with restoration.

3. Clean and Disinfect the Area

In addition to sewer cleanup, it will also be necessary to disinfect the area exposed to black water. A preliminary disinfection should be followed up by a thorough cleaning and disinfection after all damaged porous materials have been removed. Otherwise, the tearing out process can lead to recontamination.

4. Dry the Area

The affected area should be allowed to dry completely before restoring drywall, carpet, or other contents. Professionals may recommend the use of fans or dehumidifiers to speed up the process. Any residual moisture will increase the likelihood of mold growth.

Every one of these steps is necessary to clean up a sewer backup at a residence. Whether the damage is due to a flooded toilet or a backed-up city main, sewer cleanup specialists have the expertise and equipment necessary to address primary damage and prevent secondary damage.

So give us a call! We are faster to any disaster and are ready to get things back to "Like it never even happened."

SERVPRO Can Assist You When Water Damages Your Business

6/25/2022 (Permalink)

 

SERVPRO responded to a commercial business that was dealing with water damage from a sprinkler system that had malfunctioned. As a result, this high-end retail chain had lost money due to damaged merchandise sustained from the overhead sprinkler system. When the sprinkler system issue had been resolved, SERVPRO technicians arrived to begin the cleanup process. What was done immediately upon walking into the business was gathering up all the merchandise that had been damaged. Our technicians then brought in mops and high-powered vacuums to suck up all the excess water that had collected on the floors throughout the store. Air movers and dehumidifiers were brought in to dry up the moisture to prevent future mold growth from occurring. SERVPRO technicians worked hard to make sure that the water damaged areas were completely dry so that the necessary reconstruction could take place and the business could resume its daily operations. SERVPRO is available 24/7 to handle your water damage emergencies to make it “Like it never even happened.”

Give us a call! We are faster to any disaster and are here to put our equipment, experience and expertise to work for you!

After flood damage strikes your home or business, SERVPRO of Porter County is your best solution

6/20/2022 (Permalink)

Valparaiso’s proximity to Lake Michigan makes it an excellent place to call home year-round when it comes to water and ice sports. It also makes our community vulnerable to the storm systems that sweep in off the water, flooding everything in their path.

A quick and professional response to any flood damage in Valparaiso is why SERVPRO should be your first, and only, call for home restoration after a storm. Our Water Restoration Technicians (WRTs) train extensively to meet any restoration requirement, regardless of the level of damage to personal property.

With outside floodwater entering a home, there is an additional threat from what that water picks up. That can include soil, lawn fertilizers, and if the sewers were overwhelmed, human waste. To eliminate this threat, WRTs first spray the surface of the water and any nearby, affected property with an anti-bacterial agent.

Then, they remove any water in the home using pumps for large amounts of standing water. After finishing that, they use extraction wands and other devices to draw it out of carpets and from between floorboards. All floodwater is pumped directly into the nearest sewer access or a tank truck if one is not available.

Now, SERVPRO WRTs remove all property inside the home for inspection. They dispose of heavily damaged items immediately and place salvageable items on blocks or pallets to allow water to drain, and install a series of fans around them to increase evaporation and speed drying. They also clean the property using methods from simply wiping down hard surfaces like plastic and metal with a strong cleaner to using immersion tanks for items like dining room chairs.

These are only the first steps we take at SERVPRO of Porter County after a flood. Our restoration teams continue their efforts until they can return a clean, safe home to every homeowner. If you have had any amount of flooding into your home, contact us today at (219) 476-1883 to schedule an inspection and find out what we can do for you.

Did You Know? The Longer You Wait After A Fire To Get "Like it never even happened," The More Costly It Might Be!

6/20/2022 (Permalink)

 

Fire damage is costly to fix the longer it goes unattended. Smoke odors can invade belongings and porous building materials, and soot can ruin walls that flames have not burned. We understand that going through a fire can be devastating and that your cherished memories and possessions are at stake.  

After a fire has damaged your Valparaiso home, the fire restoration specialists at SERVPRO can assist you to prevent further destruction that can occur because of the buildup of soot. Our crews understand the science behind soot cleaning to restore your home to its preloss condition.  

Soot can build up on the walls, furniture, carpet, and other areas of your home. Inappropriate soot removal methods can increase the damage already done to your home. Soot becomes acidic after combining with moisture, and it can etch, discolor, pit or corrode non-porous surfaces if not removed promptly and thoroughly.  

Fire residues differ, and they include dry smoke, protein smoke, fuel oil smoke, and wet smoke residues. Fires progress through different stages, generating both wet and dry smoke. Some fires produce a large proportion of one kind of smoke to specify the total exposure as mostly dry or mostly wet smoke.  

Wet smoke residues are challenging to clean compared to dry smoke residues. Wet smoke usually contains high amounts of aerosols like solvents, varnishes, and other liquid solvents. If a fire is slow burning, air currents don’t drive the smoke from the fire’s heat. The smoke drifts and works its way into enclosed areas and crevices that a faster burning fire would not contaminate. It may be necessary to replace items damaged by wet smoke. Our technicians can restore many materials damaged by dry smoke. Dry smoke residues carry few deposits and aerosols, and they stain surfaces less intensely.  

Our SERVPRO technicians use the appropriate cleaning equipment, solvents, and techniques that come from training and years of experience. We follow a soot removal process that starts with dry soot cleaning using specialized HEPA vacuums and dry surface cleaning techniques. Afterward, we progress with wet cleaning as necessary.  

When your home has fire damage, SERVPRO of Porter County can assist you. Our experienced team works quickly and thoroughly to get a home back to normal. Contact us today at (219) 476-1883 for fire damage cleanup services.

Acting Faster After A Fire Is Of Key Importance!

4/20/2022 (Permalink)

 

With one of the Great Lakes and a couple of major cities close by, Valparaiso is a centrally located community great for raising families, enjoying water recreation, and more. Like any town its size, there are still issues to deal with like the house fires that plague residences everywhere.

Most Valparaiso fire damage is considered minor to medium thanks to good fire department response times, residential sprinklers, and having a fire extinguisher nearby. Because of this, much of what SERVPRO technicians do after a fire is cleaning off residues left by the smoke as it moved through the home. Unless the property is physically damaged, our teams can restore affected items using one of these methods.

Dry wiping takes care of most surfaces. Technicians use sponges, cloths, and even feather dusters to remove powdery residues left by a hot, quick-burning fire. It is very effective on light-to-moderate, non-greasy residues like from burned paper or wood.

Wet wiping then usually removes the thicker layers dry wiping cannot. SERVPRO technicians apply water or a mild cleaner to sponges and cloths to remove these moderate-to-heavy residues.

Spray and Wipe is needed to prevent color bleeding or fading fade in drapes and covered furniture after fire damage. Team members utilize spray bottles to use as little cleaning agent as possible.

Foam Cleaning uses even less detergent and water. Technicians use a pump-up or powered sprayer to create a foam and then work it into the affected item with a sponge or brush. The method is very effective on sofas and other upholstered items to prevent shrinking the fabric.

Abrasive Cleaning is our method for rough surfaces. Since surfaces such as rock and marble are not affected by most cleaners, technicians can use stronger chemicals with a thick-bristle or wire brush to remove every bit of the residues left by the fire.

Immersion Cleaning is the last effort possible for many items and is only appropriate for those not affected by soaking them completely. Technicians remove the item to our offices and place it in a holding tank filled with a cleaning agent. They next generate sound waves that force bubbles through or across the surface. The method is effective but costly and time-consuming.

Remediating fire damage and returning every home to its owners in its original or better condition is our goal here at SERVPRO of Porter County. To learn more about what our response teams can do for your home here or in Portage, Chesterton, and Kouts, call us today at (219) 476-1883. We are here for you.

Chesterton Property Owners Save Money By Calling SERVPRO for Water Damage Mitigation

4/10/2022 (Permalink)

 

Common Water Damage Misconceptions in Chesterton Homes

Your home can suffer the effects of a water loss incident at any time. With so many potential causes for a disaster like this from equipment malfunctions to leaking fixtures, it is likely that many homeowners inevitably experience the effects from a water loss incident during the life of their homes. Knowing what to do to recover the damage can be vital to protecting the investment that you have made in your property, but also to saving you money by allowing the work to happen more quickly.

There are many misconceptions that Chesterton homeowners believe when faced with water damages. While it is common for homeowners and property owners to educate themselves on what their home needs after an emergency, it is also misleading many in the area with bad information. Our SERVPRO professionals have advanced tools to help put your mind at ease after a water loss incident and work quickly to restore the property from the effects of water damage to structural elements and contents.

A common misconception that homeowners believe about water loss incidents is that once surface water gets cleaned up that the crisis is behind them. Unfortunately, water penetrates materials quickly and begins to saturate into structural elements, carpeting, drywall, and other exposed surfaces on contact. It is possible not even to know water damage persists in your home in affected materials until degradation continues or signs of rust or mold growth appear.

Another misconception about water loss events is that professional restoration is not necessary to overcome the effects. Our SERVPRO team can address the full scope of the damages, even offering thermal imagery to determine lingering moisture pockets, all to ensure that the cleanup and drying is thorough and efficient for our customers. DIY restoration cannot guarantee the elimination of saturation and moisture pockets.

While you might find yourself tempted by the possibility of saving money by avoiding professional restoration, keep in mind that allowing moisture to continue often leads to the production of mold colonies, which are a risk to your home and its occupants. Give our SERVPRO of Porter County rapid response team a call today at (219) 476-1883.

SERVPRO Fire Damage Cleanup Is Here To Help!

4/10/2022 (Permalink)

 

Cleaning Soot and Smoke Damage from Your Portage Art Gallery

As a hub of culture and artistic expression for the Portage area, your gallery showcases national creations as well as local talent throughout the year for ongoing viewing and special events. When disaster strikes your business, it is not just the building that stands at risk of devastating damages. Fires, even indirect ones, can substantially damage artwork in your gallery. That is where you need professional cleaning and fire restoration technicians like ours to help.

While your Portage art gallery might show the effects of fire damage in multiple ways throughout the building, any savvy business owner knows that protecting the pieces in the gallery has to come before any other restorative act. Our SERVPRO professionals can help with immediate mitigation techniques beginning the moment we arrive to ensure that any painting or other artwork can get removed to a safe location and protected from the lingering effects of soot and smoke damages. Here is an important caveat. For expensive, one of a kind, or significant pieces of art, we do recommend an art curator be employed by you for cleaning and restoring the items. We can still work on the interior of the structure to prevent secondary damages from occurring.

Our contents department can remove these one-of-a-kind creations to a nearby SERVPRO facility for close evaluation and assessment. We can carefully and gently clean soot and smoke residue from paintings and sculptures using non-acidic cleansers. We can also work to deodorize these pieces in a safe manner, such as our thermal foggers or even placing them into the ozone chamber for several hours. Once they have gotten cleaned and deodorized, these works of art get stored safely in a temperature-controlled climate until it is safe to return them to your restored building.

With the sensitive nature and inability to replicate artwork you display and sell from your gallery, reaching out to our rapid response team is vital to protect these items from irreparable damage from smoke and soot effects. Our technicians are available 24/7 to offer every potential customer skilled expertise and industry-leading equipment any time that they need it.

While a fire in your art gallery could prove disastrous, you can count on the professionals of our SERVPRO of Porter County team to work to protect and preserve unique artwork you display. Give us a call anytime you need us at (219) 476-1883.

Here is the service index for our local residents.

SERVPRO Can & Will Remove Unpleasant Aromas In Your Portage Home

4/5/2022 (Permalink)

 

Fire Smoke Cleanup Technicians In Portage Talk About Deodorizing Agents

Any time something burns inside your building in Portage, smoke damage can become a significant issue. Soot removal is often a large part of any fire smoke cleanup project. Soots and soils can get left behind on the surfaces of your building materials and contents when smoke comes into contact with these cooler substances. Some soot damage can be easily wiped off with a wet rag or a dry sponge, while other types of soils must be removed with specialized techniques and chemicals. Even the smallest burns can cause damage that will make it vital that you call in a professional fire smoke cleanup company such as SERVPRO.

Whenever partially combusted particles circulate throughout your home, burnt smells can develop. During any fire damage cleanup project in Portage, our SERVPRO team knows that removing all of the soot can eliminate many of these unpleasant aromas. However, in some cases, the smoke deeply penetrates porous materials and causes foul odors to linger. If the bad smells still exist after all soot and soils are removed, then we often conduct other deodorization techniques. Any deodorization methods though will only work for a limited time if the source of the aromas is not found and removed.

For general deodorization purposes after fire damage, we can use masking or time release gels, solid blocks with perfumes, and oil saturated with chemicals. Using these items we can generate strong pleasant odors that can cover up malodor particles. We often use masking agents in the re-odorization of the airspace and HVAC systems.

Pairing agents are chemicals that are designed to combine with a malodor to form a new odorless compound. This method is an example of odor modification where the deodorant changes the chemical structure of the malodor substance. Pairing agents can be added to general cleaning products, put into a thermal fogger, or sprayed onto primary sources of foul odors. If you ever need help eliminating burnt aromas that linger in your home after something burns, call SERVPRO of Porter County at (219) 476-1883 24 hours a day and seven days a week.

Storms Often Damage Roofs Resulting In Water Entering The Homes

4/5/2022 (Permalink)

Fire and water are not the only types of problems we assist homeowners in mitigating. Storm damage from wind can also lead to issues in a home that require both cleanup and restoration.  

Storm damage from high winds affected the roof of a Valparaiso home and let rainwater enter an attic. The homeowner called SERVPRO late at night, and our emergency response team arrived a short time later. 

The technicians scoped the attic and determined the water entered the attic through damaged roofing. They immediately tarped over the compromised area of the roof to prohibit any further water from entering.  

The sheetrock wicked much of the incoming water and required removal as it was too saturated to save through drying. The mitigation of fiberglass insulation happens on a case-by-case basis. If it has absorbed too much water, it is removed and discarded. In this case, the fiberglass insulation was slightly wet. Fortunately, it could be removed using our large insulation vacuum and bagged for drying in another area for reinstallation after completion on the attic mitigation.  

The removal of sheetrock and insulation often causes dust to travel, to limit the chances of this occurring; the SERVPRO technicians contained the entryway to the attic with heavy plastic. Because of the limited space in the attic, portable pumps were the choice to extract the remaining rainwater after removal of the damaged sheetrock and wet insulation.  

Moisture detection confirmed because of fast action by the homeowner calling SERVPRO, the water affected only the attic, and the ceiling below received no damage. Once we located the remaining areas of moisture, the drying phase of restoration began.  

Many people make the mistake of setting up fans to dry a wet attic. This method is a setup for more significant issues as it dries the surface, not anything below. SERVPRO uses air movers which are small, powerful machines that blow high-velocity air over surfaces and cause the moisture deeply embedded in building materials and objects to rise. It is then captured using dehumidifiers and ported out of the area.  

Once the technicians confirmed the moisture readings met drying goals in the attic, they cleaned and disinfected the area. Our location offers building services and to make the restoration process seamless without delay. Technicians offered suggestions on roof repairs we could perform with approval of the adjuster and homeowner to return the home to its pre-water loss condition. 

SERVPRO of Porter County is available 24-hours at (219) 476-1883 to assist with storm damage in your home. We arrive quickly and perform cleanup and restoration services to make your water loss "Like it never even happened."

Did You Know? SERVPRO Is The Leader In Water Damage Restoration In Portage

3/31/2022 (Permalink)

 

SERVPRO Explains Why Fast Water Cleanup Can Save Losses to Portage Properties

Water can wind up in places it was never meant to be in your home in a lot of different ways. Plumbings failures, appliance leaks and storms can deliver flash floods that have the potential to bring both water and contaminants into the home. The faster water cleanup begins, the more chance to mitigate losses to your home.

When we get the emergency call to come to your Portage home for water damage, our technicians are highly trained to access the type of water damage in the house and the most proactive restoration methods to save as many affected building structures and possessions as possible. Why SERVPRO? You can be assured of 24-hour response to your water loss emergency from our technicians who will be on the job within hours after your call.

We have numerous resources to remove the water during the extraction phase. Techs use pumps, wet vacuums, and for large jobs, we have truck mounted extractors that can handle thousands of gallons of water. Weighted extraction wands push water trapped in carpet padding so a drenched carpet does not automatically mean the carpeting cannot dry in place.

After water extraction, the premises can be dried. SERVPRO techs choose the best set-up for each unique situation. Our resources include air movers, high-velocity axial fans and dehumidifiers. Industrial heaters are used when necessary as another tool in our arsenal to rapidly decrease moisture levels and dry items inside the structure quickly and thoroughly.

Mold and bacteria are always a concern after any water event, and SERVPRO technicians use powerful antifungal and antibacterial cleaning solutions to inhibit mold growth on the surfaces and objects affected by moisture. Our goal is always to restore rather than replace, and we employ numerous restoration techniques to achieve this result whenever possible.

Our SERVPRO of Porter County water cleanup team serves the local area with our emergency services. Call (219) 476-1883 any time day or night and we can go to work for you to get your home back to preloss conditions.

Sunset Hill Farm Park is one of the many parks you can enjoy on a pretty day, click here for a list of all the parks so you can plan your next visit.