Recent Posts

Why SERVPRO? Three Services SERVPRO Offers After A Fire

6/1/2020 (Permalink)

Demand for damage mitigation and restoration services spikes after a severe storm. Insurance agents and adjusters need to be able to rely on a local mitigation and restoration company to provide timely storm response services. Here are three services that make a local SERVPRO franchise the right choice for storm restoration.


1. Disaster Response

No matter how many properties are affected by a storm, a Disaster Response Team can arrive on each location within a matter of hours. Independent mitigation and restoration services are more likely to be backlogged than a national corporation that can dispatch employees and equipment from nearby franchises to areas that have experienced large losses.

2. Mitigation and Cleanup

The initial stage of storm response involves mitigating damage. In the case of structural damage, this may involve boarding up broken windows or breaches in a building envelope or tarping over a damaged roof. Standing water resulting from flood damage should be extracted as soon as possible. A full-service company can ensure that these initial measures contribute toward complete storm restoration.

3. All-In-One Restoration

A company that offers mitigation and restoration services can reduce the workload on insurance agents and adjusters while simplifying the claim process for property owners. Relying on a one-stop shop may make miscommunication less likely, prevent scheduling conflicts and allow for a faster and more thorough restoration job. Depending on a single service also means that the initial estimate is likely to be more accurate.

These storm restoration services set SERVPRO franchises apart from independent companies. The business model means that each location has the backing of a national corporation and the ability to call on nearby locations for additional personnel and equipment. A single estimate from a service that can clean up damage and rebuild a commercial property can also be more convenient for insurance agents, adjusters, and clients.

SERVPRO of Porter County is your best solution after flood damage strikes your home or business

5/30/2020 (Permalink)

Valparaiso’s proximity to Lake Michigan makes it an excellent place to call home year-round when it comes to water and ice sports. It also makes our community vulnerable to the storm systems that sweep in off the water, flooding everything in their path.

A quick and professional response to any flood damage in Valparaiso is why SERVPRO should be your first, and only, call for home restoration after a storm. Our Water Restoration Technicians (WRTs) train extensively to meet any restoration requirement, regardless of the level of damage to personal property.

With outside floodwater entering a home, there is an additional threat from what that water picks up. That can include soil, lawn fertilizers, and if the sewers were overwhelmed, human waste. To eliminate this threat, WRTs first spray the surface of the water and any nearby, affected property with an anti-bacterial agent.

Then, they remove any water in the home using pumps for large amounts of standing water. After finishing that, they use extraction wands and other devices to draw it out of carpets and from between floorboards. All floodwater is pumped directly into the nearest sewer access or a tank truck if one is not available.

Now, SERVPRO WRTs remove all property inside the home for inspection. They dispose of heavily damaged items immediately and place salvageable items on blocks or pallets to allow water to drain, and install a series of fans around them to increase evaporation and speed drying. They also clean the property using methods from simply wiping down hard surfaces like plastic and metal with a strong cleaner to using immersion tanks for items like dining room chairs.

These are only the first steps we take at SERVPRO of Porter County after a flood. Our restoration teams continue their efforts until they can return a clean, safe home to every homeowner. If you have had any amount of flooding into your home, contact us today at (219) 476-1883 to schedule an inspection and find out what we can do for you.

Click here for more about Valparaiso.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/21/2020 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Porter County today at  219-476-1883 for your Certified: SERVPRO Cleaned consultation.

SERVPRO Tips: How to get rid of the smell after a fire

4/20/2020 (Permalink)

Fire incidents can cause several uncertainties including whether the property can regain its preloss state. Perhaps the most daunting task is removing the noxious odor left after the fire. In many cases, it requires a combination of approaches to achieve the desired results. We have IICRC certified Odor Control Technicians that can inspect your property and apply the right strategies to restore your home to its preloss state.
 
Partially burnt contents and other residues contribute most of the odor after an incident of fire damage in Valparaiso. Removing burnt remains and cleaning up surfaces, helps reduce the smell. Since it is possible to restore some items ruined by the fire, our SERVPRO technicians move salvageable and questionable items to offsite facilities for thorough restorative cleaning. Such removal allows us to establish whether there are other odor sources, necessitating further deodorization.
 
Odor-causing substances penetrate materials in different forms. In cases of fires, they are in aerosol or gaseous form. Deodorization is more effective when the removal process replicates the method of deposit so that the deodorizing agent can penetrate as far as the malodor. Our SERVPRO technicians use fogging equipment such as the ULV, Ultra Low Volume fogger that produces a fine mist with particles 8-15 microns in size. The deodorizing agent combines with the odor particles neutralizing them. IICRC training ensures that we take all the necessary precautions including removing pets, plants, and people from the areas we plan to fog.
 
After fires, some particles remain airborne for a time, so it is essential to remove them to rid the property of all bad smells. Blowing the air from the property can help remove the particles by increasing the fresh air flowing in. Our SERVPRO technicians use box fans, which generate airflow of up to 5000 cubic feet of air per minute. We also use air scrubbers with HEPA filters that can remove particles as small as .3 micron.
 
To deal efficiently with fire-related odors, call SERVPRO of Porter County to help. You can reach us at (219) 476-1883 any time. We’re Faster to Any Size Disaster.

Click here for more about Valparaiso.

SERVPRO Tips: Professional help is a must when water damage invades your Valparaiso home

4/8/2020 (Permalink)

Homeowners in cities like Valparaiso need to be nimble in protecting their homes. The elements can wreak havoc on our driveways, roofs, and gutters and failing to maintain the home can be a very risky proposition. It does not take a dramatic event to disrupt our ordinary lives; a small leak on the roof can go undetected for a while only to show itself when the next strong storm comes about, leaving an indoor waterfall in your living room. Your best approach is to be proactive in protecting your home, and that includes finding professional help.

SERVPRO is available to help if there ever is water damage to your Valparaiso home. Our expert crew is available 24/7 to respond to your emergency; all you need to do is call. Upon arrival at your home, we assess the damage and make a plan of action to remove any standing water. Prompt removal is essential to prevent the spread of mold and bacteria, which often happens when water is left unattended. To speed up the extraction process, we can use submersible pumps or truck mounted equipment depending on the volume of water we need to extract. For smaller water deposits our technicians rely on handheld tools to access crevices and hard to reach corners.

As we test the air quality of your home, we begin to incorporate drying equipment such as dehumidifiers and air movers. Occasionally, we may drill small holes in your baseboards to encourage the movement of air within your wall cavities, all with the goal of thoroughly drying the structure and contents of your home. Our SERVPRO crew constantly monitors humidity levels by using state-of-the-art moisture sensors and adjust the equipment according to the readings. A successful job leaves the environment of your home balanced and at humidity levels appropriate to your building materials and furniture.


Do not rely on do-it-yourself solutions if you ever encounter water damage to your home. SERVPRO of Porter County has the training and experience you need to overcome the situation. Just reach out by calling (219) 476-1883, and we will help you leave your home "Like it never even happened."

For more on Valparaiso, click here

SERVPRO Tips: Do you know where the water shutoff is in your business?

3/31/2020 (Permalink)

Many workplaces always call on the boss or the maintenance man when something goes wrong. What if they were home sick, or in a meeting and you need to locate the water shutoff, where do you start?

SERVPRO can help commercial property managers in planning for a water, fire, storm damage. How? With a free Emergency Response Profile created by the SERVPRO Marketing Department.

By having a plan of action, and including it in your regular training at your office, you can minimize the cost of an unplanned event happens like a busted pipe, fire or any other type of disaster.

Some property managers use this as a tool to keep everything organized in one central location.

Is your business ready for a disaster? Even a simple pipe burst can cause a lot of damage and headaches. With a SERVPRO Emergency READY Profile it can have the critical information to minimize damages, provide the resources for the employees of the company, and provide property details and information. This is a FREE service that we provide to commercial properties.

Make an appointment today to get started!

If the unthinkable happens, call your local SERVPRO seven days a week 24/7 to help you avoid the cost and hassle of secondary damages. We are faster to any disaster and will help make it "Like it never even happened." 

When water damage invades your business, SERVPRO of Porter County is here to help

3/29/2020 (Permalink)

There is never a good time for water damage invading your firm from a plumbing failure, but there are times it can be more disruptive to your business than others. Case in point, no time is busier in a tax preparation office than the first few months of the year until April 15th.
 
When SERVPRO is called to turn around commercial water damage in a Valparaiso business, our goal is to return daily operations to normal with as little disruption to daily activities as possible. During the initial phone call, the technician determines the type of water cleanup needed and the resources required to clean up the business, so it is ready for customers.
 
Customers physically visit tax preparation offices with their documents and the establishment needs to not only be hygienic for their health and safety, but it also needs to look and smell clean. After extracting water from the premises using truck-mounted pumps for speed, SERVPRO technicians move on to the drying step of the restoration process. High-powered fans are deployed with humidifiers at specific angles to move moist air up and out. Saturated floor mats are removed for drying and desks and chairs are elevated on blocks to allow for complete drying of the legs.
 
Once dry, surfaces are wiped down with powerful antifungal and antibacterial cleaning solutions to ensure there are contaminants or microbes left on anything wet and inhibits the potential for mold growth. Our Odor Control Technicians follow up with any necessary applications needed to neutralize any residual water odor remaining completely.
 
After the technicians are done with the restoration, a thorough inspection is conducted to ensure all remediation points have been completed and the business facility is safe for both employees and customers coming to get their taxes filed.
 
Commercial water damage does not have to interrupt productivity. Call SERVPRO of Porter County at (219) 476-1883 and our team of certified technicians can be on-site at your location within hours to remove all signs there was a problem.

Business information for our city here.

SERVPRO of Porter County is here to help in this time of need

3/23/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts at SERVPRO of Porter County at 219-476-1883.

Why SERVPRO? The Right Tools For The Job

3/20/2020 (Permalink)

Finding a permanent and thorough solution for fire odor removal in Valparaiso can be challenging, especially without technical knowledge of the machines and processes involved in scrubbing your home free of smoke odors and other signs of damage. As part of our commitment to providing well-rounded and adaptable damage mitigation and restoration services to the area, we train all of our SERVPRO technicians to remove smoke odors quickly and with as little impact as possible on the rest of your home. With superior tools and training, we can help bring your home back to the state it was in before the fire.
 
The Right Tools
 
SERVPRO technicians use an array of advanced deodorizing technologies to provide the most thorough fire removal possible in Valparaiso. The core of our deodorization process revolves around the use of thermal and ultra-low volume fogging devices that create fogs of odor-eliminating compounds that mimic the spread of smoke in your home and neutralize or mask odorous particles even when they embed themselves deep in the materials of the structure. We also make sure to remove surface-level residues and signs of damage that can produce more odors later on.
 
The Right Training
 
Most of our equipment is designed to handle fire damage restorations in even the largest facilities, such as factories and warehouses. Managing these powerful devices can be a challenge even for trained and certified restoration professionals.

All SERVPRO technicians attend national training programs to receive a superior education in relevant restoration topics, and on top of that, also receive continual training from more experienced crew members and the optional advanced classes and certifications offered through our national network of franchise resources. Every crew we send out brings with it years of experience in handling fire damages of all types.
 
SERVPRO of Porter County can remove the traces of smoke odors and damages that may have happened to your home. Call us 24/7 at (219) 476-1883.

Click to see about your local fire department.

When Water Invades Your Home, SERVPRO Is Here For You

3/20/2020 (Permalink)

Heavy rainstorms in the Chesterton area can mean you need to prepare yourself for flooding. Being prepared means making sure you are informed about the storm and the areas it is affecting, creating an emergency plan of communication, and knowing what to do when the flood is approaching your home.

Flooding and flood damage to your Chesterton home can be massive in a short amount of time. It is essential that as soon as the storms subside, you get in touch with a professional remediation company, such as SERVPRO, right away. We can help you get all the water out of your home and then dry it out so you and your family can return to a safe, dry home again.

You can reduce the risk of damage to your home by elevating utilities that are critical such as switches, electrical panels, wiring, sockets, heating systems, and appliances. If you live in an region with repeated flooding, think about elevating your whole structure. You should also make sure your basement is waterproofed, and your sump pump is working correctly. Install a battery backup as well in case you lose power.

SERVPRO technicians follow all safety procedures during a flooding emergency like this, including keeping you and your family out of the home while we work and wearing protective equipment. Floodwater can be contaminated by sewage and chemicals, or even animals. Our specialists want to ensure that everyone is kept safe.

We extract as much standing water as we can with powerful, truck-mounted pumps to remove the water as quickly as possible. Once this is complete, we can assess the rest of the damage and dry your structure out.

When floods are approaching, make sure to clear debris from downspouts and gutters and fuel tanks should be anchored. Move your valuables, furniture, and documents which are important to a safe place. You should keep copies of valuable documents like passports and birth certificates in a safe place that is dry, like a safe deposit box.

Building an emergency supply kit is also a good idea. Bottled water, food, medicines, first-aid supplies and a radio that is battery operated should be packed and ready to go when you are. Plan an evacuation route as well and practice it with your entire family, so everyone knows what to in the event of an emergency.

SERVPRO of Porter County is ready to help you restore your home in Portage, Kouts, or Valparaiso when floodwaters have invaded. Please give us a call at (219) 476-1883 as soon as the storm has subsided so we can help you avoid additional damage to your home.

Click here for more about Chesterton.